- The kinds of personal information we collect from users of the Site and how that information is collected;
- How we use your personal information;
- The circumstances under which we disclose personal information to third parties;
- How you can access, update or delete any personal information collected about you by us; and
- The mechanisms we have implemented to protect your personal information.
What information are you collecting and how are you collecting it?
Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer’s “Internet Protocol” IP address. When a visitor requests a page from any Web site within Zen Notes Network, our Web servers automatically recognize that visitor’s domain name and IP address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We use this information to examine our traffic in aggregate, and to investigate misuse of the Zen Notes Network, its users, or to cooperate with law enforcement. We do not collect and evaluate this information for specific individuals. Our Web servers do not record e-mail addresses of the visitors.
What are cookies?
What information do you collect when I register for something?
Zen Notes offers access to some services that are free but that require registration. We may use your registration contact information to send notification of Zen Notes products and services by e-mail and/or postal mail. We may also use your IP address internally and share it with third parties for reporting and statistical purposes.
What other information do you request?
We may also request your e-mail address or mailing address for the purposes of conducting a survey or to provide additional services (for example, subscriptions to e-mail newsletters, announcement lists or information about conferences and trade shows). Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested.
We may from time to time send e-mail announcing new Zen Notes products and services. Except as stated above, Zen Notes will not send you e-mail that you have not agreed to receive. If you choose to supply your postal address in an online form, you may receive mailings from other third party companies.
When you enter a contest or other promotion, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
What information do you collect when I purchase something?
If you are purchasing something from Zen Notes we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status. This information may also be used by us to notify you of related products and services. Credit card information will not be shared or sold to third parties for any purpose without your express permission.
Who do we share our information with?
Companies That Help Deliver Zen Notes Products or Services
Sometimes we hire companies to help us deliver products or services (including processing your transaction, vendor direct shipping, credit card authorization and fraud prevention). In those instances, we need to share your information with these companies. Sometimes we also work with other companies who assist us in gathering your information in order to enable us and the other businesses of Zen Notes to provide you products and services. All of these companies are only allowed to use your information for delivery of the product or service.
Companies Offering Promotions, Products, or Services
On occasion, Zen Notes may share your information, unless you elect not to have us do so, with other unrelated outside third parties selected by us, so that these third parties can directly market their products or services via e-mail and/or postal mail.
Information Sharing Between Affiliates
Zen Notes reserves the right to share your personally identifiable information, including your email, postal address, phone number and purchase history, with its Affiliates. Zen Notes may share your personally identifiable information with Affiliates in order to conduct promotions, offer special premiums, and share databases and equipment. We will not share your credit card information with anyone, including Affiliates, without your express permission. We reserve the right to share your information with other companies that become Affiliates.
Purchase or Sale of Businesses
On some of our sites, we provide content that is created by a third-party partner Web site. In some instances the third-party sites will collect information in order to facilitate the transaction or to make the use of their content more productive and efficient. In these circumstances the information collected is shared between Zen Notes and our third-party sponsors. These third parties will receive your information because you will be visiting their Web sites or using their links and, in doing so, you may provide information directly to them. You therefore should refer to their privacy policies to understand how they handle your information and what kinds of choices you have.
On some of our sites, Zen Notes may provide you with a link to the supplier of that product so that you may get further information. If you link to the supplier’s site, the supplier may collect or receive information about you.
You also may make a purchase from Zen Notes through a link from another Web site or search engine and may use their express checkout tool to do so. When you do, please be aware that both Zen Notes and that Web site or search engine will receive your information.
Mandatory Disclosures Required By Law
Zen Notes will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:
1) Conform to the edicts of the law or comply with legal process served on Zen Notes,
2) Protect and defend the rights or property of the Zen Notes Network of sites and related properties, or visitors to the Zen Notes Network of sites and related properties,
4) Cooperate with the investigations of purported unlawful activities.
Your Control Over Your Personal Information
Opt-Out/Changing Your Status
At any time, you can change choices you have previously made as to the use of your personal information. Every communication Zen Notes sends you will contain a clearly worded “Opt-Out” or “Unsubscribe” link allowing you to withdraw your permission for future mailings. Permission changes will however not affect any information which you provided to us and which we previously shared with our Content Partners.
Editing Your Profile
If you are a registered member, you have the ability to review and correct your personally identifiable information at any time. Simply sign into the site and click the “My Profile” link on the header of every page. There, you can change your address information, e-mail type, sign-in, and e-mail permissions.
Zen Notes is committed to doing its best to maintain the security of information collected on our site.
While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. When you place orders for purchased products or access your payment information, we use industry standard SSL (Secure Socket Layer) encryption technology to protect the storage and transfer of your data from unauthorized parties. Encryption is a process by which a message or information is scrambled while it is in transit to our website SSL codes the information transferred between you and the server, rendering it unreadable to anyone trying to intercept the information. In addition to our online security efforts, we take steps to protect your personal data offline, as well. All sensitive information and/or systems that house that information (i.e., computers or filing cabinet) have physically restricted access in our offices. Employees are granted access on a need-to-know basis pursuant to specific job function requirements (for example, a billing clerk or a customer service representative). Furthermore, ALL employees are kept up-to-date on our security and privacy practices through periodic training sessions in an effort to keep security awareness levels high.
Information About Children
We are committed to protecting the privacy and rights of children online. We believe that children should be able to use the Internet in a safe, productive, and efficient manner and should be afforded the highest protection available with respect to their personal information. The Children’s Online Privacy Protection Act (“COPPA”) took effect on April 21, 2000 and imposes certain requirements on Web sites directed toward children under 13 that collect information on those children, or on Web sites that know they are collecting information on children under the age of 13. It currently is Zen Notes policy not to collect personal information on any person under 13. To learn more about COPPA, consult the Federal Trade Commission’s COPPA Web Site www.ftc.gov or you may call 202/FTC-HELP. By using this web site, you consent to this Agreement and to the collection and use of information by Zen Notes as specified above